Using the BigGerz Cashier: What Each Panel Asks and Records
- Method list. We show the methods open to your account: twelve cryptocurrencies, the e-wallets Skrill, Neteller and MiFinity, Paysafecard and bank transfer. Where the cashier lists a card option, a third-party processor handles it.
- Deposit panel. Enter the amount, read the offer attached to the deposit, and confirm or decline it.
- Address or confirmation panel. A crypto deposit shows an address and a network. Other methods show their own confirmation screen.
- Withdrawal panel. Choose the amount, which is paid to the method used for the deposit.
- Verification prompt. Before the first withdrawal we ask for a photo identity document and a recent utility bill.
- Transaction record. Every deposit and withdrawal appears with its status and time.
| Panel | What we show | What you check |
|---|---|---|
| Method list | Methods open to your account | That the method is in your own name |
| Deposit | Amount, offer and conditions | The wagering terms before confirming |
| Address | Coin, network, address | That coin and network match your wallet |
| Withdrawal | Balance, minimum, method | The fee rule for unplayed deposits |
| Record | Status and time | The status before writing to support |
The method list
We support twelve cryptocurrencies: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, XRP, Cardano, BNB, Tron, USD Coin and Solana. Skrill, Neteller and MiFinity are e-wallets, and Paysafecard is a voucher. A bank transfer is slower than the other routes and may take up to three days.
Where the cashier lists a card option, the payment is handled by a third-party processor, and the cashier shows the amount credited before you confirm. We treat a card as one route among several and not as the main one. Every method must belong to the account holder, and our terms prohibit funds from criminal or unauthorised sources.
These payment routes fund the games and sports markets described in the BigGerz casino UK overview.
The deposit panel
The panel asks for an amount and shows any offer attached to it. A welcome match of 150% carries a 40x wagering requirement and a period of 14 days. A minimum deposit applies, and the panel displays it in pounds before you confirm. If you do not want the offer, decline it here.
A deposit is credited when it is approved. A reversed payment forfeits the winnings from that deposit and carries an administration charge under our terms.
The address panel for crypto
A crypto deposit shows the coin, the network and an address. Choose the same coin and the same network in your wallet. A transfer sent on a different network may not arrive, and we cannot always recover it. Copy the address in full, send a small first amount if you are new to the route, and wait for the network confirmations before writing to us.
The withdrawal panel
A withdrawal is paid to the card, account or wallet used for the deposit. Crypto and e-wallet withdrawals are normally released within hours, and a bank transfer may take up to three days. Larger sums can need additional processing and a security review, and we may apply limits that depend on the account history, the verification status, the payment method and the total winnings.
The BigGerz account verification guide explains how account details must match the documents used for an identity check.
The fee rule
A deposit that has been wagered less than once carries a withdrawal fee of 8% under our terms. A deposit wagered at least once carries no such fee. The minimum withdrawal is stated in the panel before you confirm.
If the deposit includes an offer, the BigGerz bonus guide explains its separate wagering requirements.
The verification prompt
The prompt asks for two documents. Photo identification may be a passport, driving licence or national identity card. The second is a recent utility bill showing your name and address.
- Photograph each document in daylight with all four corners visible.
- Send the files through the account or by email from the registered address.
- Wait for our reply before requesting the withdrawal.
If a name differs from the account, we ask for an explanation and do not release the payment until the difference is resolved.
The transaction record
The record lists each movement with its status and time. Transactions may be checked to prevent money laundering and the financing of terrorism, and a check can lengthen the time before a payment is released. If a deposit shows as pending after the network confirmations are complete, write to live chat with the time, the amount and the transaction reference.
A deposit made by a method that is not in your own name is refused under our terms, and funds from criminal or unauthorised sources are prohibited.
Reading a status
| Status | Meaning |
|---|---|
| Pending | Awaiting network confirmations or approval |
| Completed | Credited to the balance or released to the method |
| Under review | A check is running and may add time |
Keep the reference of any transaction that you ask us about.
If you check transaction status on your phone, the BigGerz mobile troubleshooting guide covers cashier errors and browser faults.
Paying within a budget
Set a deposit limit before the first payment, and treat the amount as the cost of entertainment. Do not fund play with borrowed money. Our support team sets a limit or a break on request, and the National Gambling Helpline, 0808 8020 133, gives free advice at any hour.
FAQ: BigGerz Payments
Twelve cryptocurrencies, Skrill, Neteller, MiFinity, Paysafecard and bank transfer. Where the cashier lists a card option, a third-party processor handles it.
Yes. The panel shows the offer and its conditions before you confirm.
A transfer on a different network may not arrive and may not be recoverable.
To the card, account or wallet used for the deposit.
When a deposit has been wagered less than once before the withdrawal.
A passport, driving licence or national identity card, and a recent utility bill.
It awaits network confirmations or approval. Write to live chat if it stays pending after they are complete.
No. Every method must belong to the account holder.